Psychiatr. praxi. 2021;22(3):132-137 | DOI: 10.36290/psy.2021.029

Mobbing in workplace: mechanisms and condsequences

MUDr. Vlastimil Nesnídal1, prof. MUDr. Ján Praško, CSc.1, 2, 3, PhDr. Marie Ocisková, Ph.D.1, MUDr. Lucie Bundárová1, Mgr. František Hodný1, MUDr. Kryštof Kantor1, MUDr. Kristýna Vrbová, Ph.D.1, PhDr. Michaela Holubová, Ph.D.1, 4, 5, MUDr. Jonáš Boček1, MUDr. Jakub Vaněk1, doc. PhDr. Miloš Šlepecký, Ph.D.2
1 Klinika psychiatrie, Univerzita Palackého v Olomouci, Lékařská fakulta a Fakultní nemocnice Olomouc
2 Univerzita Konštantína Filozofa v Nitre, Fakulta sociálnych vied a zdravotnictva, Katedra psychologických vied, Slovensko
3 Katedra psychoterapie, IPVZ Praha
4 Katedra pedagogiky a psychologie, Fakulta přírodovědně‑humanitní a pedagogická, Technická univerzita v Liberci
5 Centrum psychiatrie, Krajská nemocnice Liberec, a. s.

Mobbing is the recurring inadequate behavior of a group against an individual. This behavior can take the form of verbal aggression such as insults, threats, unilateral slander, harassment or exclusion from society, and sometimes physical aggression. Mobbing is characterized by a disproportionate force of actors, with the victim most often in a significantly weaker position. It is often a subordinate, but the bullying of a superior by subordinates is no exception. In the informal hierarchy of the group, bullied people are usually on the margins, they tend to be so-called "black sheep". The essence of mobbing is the mental and physical degradation of an individual. This behavior can then affect job satisfaction and be associated with burnout. Other consequences are the victim's poorer physical and mental health, including a higher incidence of cardiovascular disease and the risk of developing mental disorders, especially adaptation disorders, mood disorders or other anxiety disorders. A higher incidence of anxiety and mood disorders in early adulthood has also been observed in those bullied at a younger age. Conversely, from the offender's point of view, mobbing may be associated with specific personality characteristics, diagnosis of personality disorder, impulsivity and self-confidence, and a lower ability to self-reflect and decentre.

Keywords: workplace bullying, mobbing, mental health, burn out syndrome, health problem.

Published: October 14, 2021  Show citation

ACS AIP APA ASA Harvard Chicago Chicago Notes IEEE ISO690 MLA NLM Turabian Vancouver
Nesnídal V, Praško J, Ocisková M, Bundárová L, Hodný F, Kantor K, et al.. Mobbing in workplace: mechanisms and condsequences. Psychiatr. praxi. 2021;22(3):132-137. doi: 10.36290/psy.2021.029.
Download citation

References

  1. Lorenz K. Methods of approach to the problems of behavior. Harvey Lectures. 1959; 1(54): 60-103.
  2. O'Leary‑Kelly AM, Griffin RW, Glew DJ. Organization‑motivated aggression: A research framework. Academy of management review. 1996; 21(1): 225-253. Go to original source...
  3. McCarthy P. When the mask slips: Inappropriate coercion in organisations undergoing restructuring. Bullying: From backyard to boardroom. 1996; 47: 65.
  4. Einarsen S, Skogstad A. Bullying at work: Epidemiological findings in public and private organizations. European journal of work and organizational psychology. 1996; 5(2): 185-201. Go to original source...
  5. Vartia M. The sources of bullying-psychological work environment and organizational climate. European journal of work and organizational psychology. 1996; 5(2): 203-214. Go to original source...
  6. Salin D. Prevalence and forms of bullying among business professionals: A comparison of two different strategies for measuring bullying. European journal of work and organizational psychology. 2001;10(4): 425-441. Go to original source...
  7. Yildirim D, Yildirim A, Timucin A. Mobbing behaviors encountered by nurse teaching staff. Nursing Ethics. 2007; 14(4): 447-463. Go to original source... Go to PubMed...
  8. Keashly L, Trott V, MacLean LM. Abusive behavior in the workplace: A preliminary investigation. Violence and victims. 1994; 9(4): 341-357. Go to original source... Go to PubMed...
  9. Leymann H. Mobbing and psychological terror at workplaces. Violence and victims. 1990; 5(2): 119-126. Go to original source... Go to PubMed...
  10. Branch S, Ramsay S, Barker M. Workplace bullying, mobbing and general harassment: A review. International Journal of Management Reviews. 2013; 15(3): 280-299. Go to original source...
  11. Dallner M, Lindström K, Elo AL, Skogstad A, Gamberale F, Hottinen V, Knardahl S, Ørhede E. Användarmanual för QPSNordic. Stockholm: Arbetslivsinstitutet. 2000.
  12. Einarsen S. Harassment and bullying at work: A review of the Scandinavian approach. Aggression and violent behavior. 2000; 5(4): 379-401. Go to original source...
  13. Mikkelsen EG, Einarsen S. Bullying in Danish work‑life: Prevalence and health correlates. European journal of work and organizational psychology. 2001; 10(4): 393-413. Go to original source...
  14. Ramsay S, Troth A, Branch S. Work‑place bullying: A group processes framework. Journal of Occupational and Organizational Psychology. 2011; 84(4): 799-816. Go to original source...
  15. Björkqvist K, Österman K, Kaukiainen A. The development of direct and indirect aggressive strategies in males and females.1992. Go to original source...
  16. Monks CP, Smith PK, Naylor P, Barter C, Ireland JL, Coyne I. Bullying in different contexts: Commonalities, differences and the role of theory. Aggression and violent behavior. 2009 Mar 1;14(2): 146-156. Go to original source...
  17. Olweus D. Bully/victim problems among schoolchildren: Basic facts and effects of a school based intervention program. The development and treatment of childhood aggression. 1991; 17(17): 411-448.
  18. Miller JB. The development of women's sense of self. Women's growth in connection: Writings from the Stone Center. 1991: 11-26.
  19. Hoel H, Rayner C, Cooper CL. Workplace bullying. John Wiley & Sons Ltd; 1999.
  20. Bulutlar F, Öz EÜ. The effects of ethical climates on bullying behaviour in the workplace. Journal of Business ethics. 2009; 86(3): 273-295. Go to original source...
  21. Carter M, Thompson N, Crampton P, Morrow G, Burford B, Gray C, Illing J. Workplace bullying in the UK NHS: a questionnaire and interview study on prevalence, impact and barriers to reporting. BMJ open. 2013; 3(6): e002628. Go to original source...
  22. Leymann H. The content and development of mobbing at work. European journal of work and organizational psychology. 1996; 5(2): 165-184. Go to original source...
  23. Kratz HJ. Mobbing: jak ho rozpoznat a jak mu čelit. Management Press; 2005.
  24. Einarsen S, Raknes BI. Harassment in the workplace and the victimization of men. Violence and victims. 1997; 12(3): 247-263. Go to original source... Go to PubMed...
  25. Felson RB. "Kick'em when they're down": Explanations of the relationship between stress and interpersonal aggression and violence. Sociological Quarterly. 1992; 33(1): 1-6. Go to original source...
  26. Tonini S, Lanfranco A, Dellabianca A, Lumelli D, Giorgi I, Mazzacane F, Fusi C, Scafa F, Candura SM. Work‑related stress and bullying: gender differences and forensic medicine issues in the diagnostic procedure. Journal of Occupational Medicine and Toxicology. 2011; 6(1): 1-6. Go to original source... Go to PubMed...
  27. Svobodová L. Nenechte se šikanovat kolegou‑Mobbing‑skrytá hrozba. Grada Publishing as; 2008.
  28. Bartlett JE, Bartlett ME. Workplace bullying: An integrative literature review. Advances in Developing Human Resources. 2011; 13(1): 69-84. Go to original source...
  29. Swearer SM, Hymel S. Understanding the psychology of bullying: Moving toward a social‑ecological diathesis-stress model. American Psychologist. 2015; 70(4): 344. Go to original source... Go to PubMed...
  30. Kolbert JB, Crothers LM. (2003). Bullying and evolutionary psychology: The dominance hierarchy among students Journal of School Violence, 2, 73-91. Go to original source...
  31. Trivers RL. The evolution of reciprocal altruism. The Quarterly review of biology. 1971; 46(1): 35-57. Go to original source...
  32. Main M, Kaplan N, Cassidy J. Security in infancy, childhood, and adulthood: A move to the level of representation. Monographs of the society for research in child development. 1985; 66-104. Go to original source...
  33. Monks CP, Smith PK, Swettenham J. Psychological correlates of peer victimisation in preschool: Social cognitive skills, executive function and attachment profiles. Aggressive Behavior: Official Journal of the International Society for Research on Aggression. 2005; 31(6): 571-588. Go to original source...
  34. Troy M, Sroufe LA. Victimization among preschoolers: Role of attachment relationship history. Journal of the American Academy of Child & Adolescent Psychiatry. 1987 Mar 1; 26(2): 166-172. Go to original source... Go to PubMed...
  35. Ireland JL, Power CL. Attachment, emotional loneliness, and bullying behaviour: A study of adult and young offenders. Aggressive Behavior: Official Journal of the International Society for Research on Aggression. 2004; 30(4): 298-312. Go to original source...
  36. Baldry AC. Bullying in schools and exposure to domestic violence. Child abuse & neglect. 2003; 27(7): 713-732. Go to original source... Go to PubMed...
  37. Farrington DP. Understanding and preventing bullying. Crime and justice. 1993; 17: 381-458. Go to original source...
  38. Twemlow SW, Fonagy P. The prevalence of teachers who bully students in schools with differing levels of behavioral problems. American Journal of Psychiatry. 2005; 162(12): 2387-2389. Go to original source... Go to PubMed...
  39. Crick NR, Dodge KA. A review and reformulation of social information‑processing mechanisms in children's social adjustment. Psychological bulletin. 1994; 115(1): 74. Go to original source...
  40. Sutton J, Smith PK, Swettenham J. Social cognition and bullying: Social inadequacy or skilled manipulation?. British journal of developmental psychology. 1999; 17(3): 435-450. Go to original source...
  41. Roland E, Galloway D. Classroom influences on bullying. Educational research. 2002; 44(3): 299-312. Go to original source...
  42. Ireland CA, Ireland JL. Descriptive analysis of the nature and extent of bullying behavior in a maximum‑security prison. Aggressive Behavior: Official Journal of the International Society for Research on Aggression. 2000; 26(3): 213-223. Go to original source...
  43. Salmivalli C, Lagerspetz K, Björkqvist K, Österman K, Kaukiainen A. Bullying as a group process: Participant roles and their relations to social status within the group. Aggressive Behavior: Official Journal of the International Society for Research on Aggression. 1996; 22(1): 1-5. Go to original source...
  44. Olweus D. Aggression in the schools: Bullies and whipping boys. Hemisphere; 1978.
  45. Einarsen S. Mobbing og Harde Personkonflikter: Helsefarlig samspill på arbeidsplassen. Sigma forlag; 1994.
  46. Brodsky C. The harassed worker, Toronto, Ontario, Canada. Lexington Books, DC Heath'den aktaran Einarsen, S.(2000). Harassment and Bullying at Work: A Review of the Scandinavian Approach, Aggression and Violent Behavior. 1976; 5(4): 379-401. Go to original source...
  47. Gandolfo R. MMPI-2 profiles of worker's compensation claimants who present with complaints of harassment. Journal of clinical psychology. 1995; 51(5): 711-715. Go to original source... Go to PubMed...
  48. Ashforth B. Petty tyranny in organizations. Human relations. 1994; 47(7): 755-778. Go to original source...
  49. Adorno T, Frenkel‑Brenswik E, Levinson DJ, Sanford RN. The authoritarian personality. Verso Books; 2019 Aug 27.
  50. Levinson H. The abrasive personality. Reprint Service, Harvard Business Review; 1978 May.
  51. Pryor JB, LaVite CM, Stoller LM. A social psychological analysis of sexual harassment: The person/situation interaction. Journal of vocational behavior. 1993; 42(1): 68-83. Go to original source...
  52. Bernabei A, Gebhardt E, Petrucci M. Psychiatric aspects in workers subject to mobbing. La Medicina del lavoro. 2005; 96(5): 432-439. Go to PubMed...
  53. Hillard JR. Workplace mobbing: Are they really out to get your patient. Current Psychiatry. 2009; 8(4): 45-51.
  54. Matthiesen SB, Raknes BI, Røkkum O. Mobbing på arbeidsplassen. Tidsskrift for Norsk Psykologforening. 1989 Nov.
  55. Nolfe G, Petrella C, Zontini G, Uttieri S, Nolfe G. Association between bullying at work and mental disorders: gender differences in the Italian people. Social psychiatry and psychiatric epidemiology. 2010; 45(11): 1037-1041. Go to original source... Go to PubMed...
  56. Copeland WE, Wolke D, Angold A, Costello EJ. Adult psychiatric outcomes of bullying and being bullied by peers in childhood and adolescence. JAMA psychiatry. 2013; 70(4): 419-426. Go to original source... Go to PubMed...
  57. Srabstein JC, Leventhal BL. Prevention of bullying‑related morbidity and mortality: a call for public health policies.
  58. Virtanen M, Nyberg ST, Batty GD, Jokela M, Heikkilä K, Fransson EI, Alfredsson L, Bjorner JB, Borritz M, Burr H, Casini A. Perceived job insecurity as a risk factor for incident coronary heart disease: systematic review and meta‑analysis. Bmj. 2013; 347. Go to original source... Go to PubMed...
  59. Starke KR, Hegewald J, Schulz A, Garthus‑Niegel S, Nübling M, Wild PS, Arnold N, Latza U, Jankowiak S, Liebers F, Rossnagel K. Cardiovascular health outcomes of mobbing at work: results of the population‑based, five‑year follow‑up of the Gutenberg health study. Journal of Occupational Medicine and Toxicology. 2020; 15(1): 1-10. Go to original source... Go to PubMed...
  60. Nielsen MB, Hetland J, Matthiesen SB, Einarsen S. Longitudinal relationships between workplace bullying and psychological distress. Scandinavian journal of work, environment & health. 2012; 38-46. Go to original source... Go to PubMed...
  61. Lahelma E, Lallukka T, Laaksonen M, Saastamoinen P, Rahkonen O. Workplace bullying and common mental disorders: a follow‑up study. J Epidemiol Community Health. 2012; 66(6): e3. Go to original source... Go to PubMed...
  62. Rocco A, Martocchia A, Frugoni P, Baldini R, Sani G, Simone Di Giuseppe BD, Vairano A, Girardi P, Monaco E, Tatarelli R, Falaschi P. Inverse correlation between morning plasma cortisol levels and MMPI psychasthenia and depression scale scores in victims of mobbing with adjustment disorders. Neuroendocrinology Letters. 2007; 28(5): 610-613. Go to PubMed...
  63. Tatar ZB, Yüksel Ş. Mobbing at workplace-psychological trauma and documentation of psychiatric symptoms. Archives of Neuropsychiatry. 2019; 56(1): 57.
  64. Punzi S, Cassitto MG, Castellini G, Costa G, Gilioli R. Le caratteristiche del mobbing ed i suoi effetti sulla salute. L'esperienza della" Clinica del Lavoro Luigi Devoto" di Milano. Medicina del lavoro. 2007; 98(4): 267-283. Go to PubMed...
  65. Vévodová Š, Vévoda J, Grygová B. Mobbing, subjective perception, demographic factors, and prevalence of burnout syndrome in nurses. Central European Journal of Public Health. 2020; 28(Supplement): S57-64. Go to original source... Go to PubMed...
  66. Duffy M, Brown JE. Best practices in psychotherapy for targets of workplace bullying and mobbing. Workplace bullying and mobbing in the United States. 2018; (4)2: 291-314.




Psychiatry for Practice

Madam, Sir,
please be aware that the website on which you intend to enter, not the general public because it contains technical information about medicines, including advertisements relating to medicinal products. This information and communication professionals are solely under §2 of the Act n.40/1995 Coll. Is active persons authorized to prescribe or supply (hereinafter expert).
Take note that if you are not an expert, you run the risk of danger to their health or the health of other persons, if you the obtained information improperly understood or interpreted, and especially advertising which may be part of this site, or whether you used it for self-diagnosis or medical treatment, whether in relation to each other in person or in relation to others.

I declare:

  1. that I have met the above instruction
  2. I'm an expert within the meaning of the Act n.40/1995 Coll. the regulation of advertising, as amended, and I am aware of the risks that would be a person other than the expert input to these sites exhibited


No

Yes

If your statement is not true, please be aware
that brings the risk of danger to their health or the health of others.